Get your Free Members Exclusive Digital Gift!

[SamsungSilky]

Hello Samsung Members,

You voted, and we listened — introducing the Members Exclusive Digital Gift!

As a Members exclusive, this animated wallpaper is created to show our deepest gratitude to our one-of-a-kind Samsung Members (that’s you!) and it is uniquely designed and only available for Members

Click here to find out how to download your digital gift 

[mbckl]

🙏👍

[Jodsta]

Fantastic. Thank you 😊

[SamsungSilky]

No worries @Jodsta! Enjoy!

SamsungSilky

[kbean]

Looks great!

[Dolgogi]

Strange, I can download and open it on my Fold3, but downloading the S series version gives an error when trying to view it 😪

I did try renaming the extension to .mp4 like the Fold version, but that doesn't help 😪

Anyone else have an issue downloading it for the S series or other devices?

Edit: Fold and Flip versions work.
Edit 2: when trying to download for S series or Other devices, you get a 10 bytes m4v file and doesn't work.

[SamsungSilky]

Hey @Dolgogi,

The S series will download as .m4v

To use the wallpaper, simply:

Open the Gallery app after the download has completed.

Go to Albums and then tap the Downloads folder.

Select the animated wallpaper.

Tap the More options icon (3 vertical dots).

Tap Set as wallpaper.

Tap Lock screen.

A preview of the lock screen will be displayed. Tap Set on Lock screen.

The lock screen will be successfully updated.

If you are still having issues, please kindly send an email with screenshot of the error you are receiving "Attn: SamsungSilky" to members.au@samsung.com

SamsungSilky

[Dolgogi]

Hi, I've sent the email the screenshots.
It's definately a download issue, the file size is only 10 bytes

[SamsungDeviceLiker]

Me too

[Jodsta]

I am having the same issue with my S21 Ultra @Dolgogi