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Original topic:

2 green lines

(Topic created on: 08-12-2023 04:58 PM)
193 Views
Kath13639
Active Level 1
Options
Galaxy Note
Good morning! May I know the cause of these 2 green vertical lines on my Note20 Ultra 5G screen? Can this still be remedied?
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5 Comments
Galaxy Note
Personally that happened on my Note 20 Ultra and after an OS update it disappeared.

However if it still persist I suggest you bring it to the nearest Samsung Service Center for assestment.
Kath13639
Active Level 1
Galaxy Note
Ic, ok. Tnx for the advise. The first line came out after an OS update sometime in June 2023, and the 2nd line just appear out of nowhere, as I was just watching.
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Galaxy Note
report it as well

1st step

Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Display".
Step 4. Describe the problem in details and SEND.

2nd Step

report via call / chat samsung support

3rd step
bring to nearest authorized samsung service center in order to get diagnostic report
Kath13639
Active Level 1
Galaxy Note
Ah, ok, will do. Tnx for the advise.
Dino000
Beginner Level 2
Galaxy Note
never again to scamsung
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