We all know the banner ads in Samsung apps like Weather and Health. I submitted feedback asking Samsung to remove these banner ads. Their response?
1) The ads are my fault and the result of third party software (despite the ads carrying the info toggle which brings up the Samsung Mobile Ads Privacy Notice).
2) That I should factory reset my device to get rid of them (what ridiculously irresponsible instruction). And yes, I have done numerous factory resets, the most recent of which after installing the OneUI 3.0 update. This is not a matter of factory resetting; it is present in brand new devices.
Note that all marketing and customization toggles are off on my device, and I have never opted in to advertising.
Samsung, this is pathetic. I will not buy another Samsung device so long as this is the level of "care" offered to your members / customers.
