Original topic:

Android 12 upgrade

(Topic created on: 01-15-2022 12:49 PM)
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ramros
Beginner Level 2
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Galaxy Note
So Australia finally got the upgrade for android 12 and was expecting a really good user experience but what you know, it is one of the worst upgrade in android. It reversed back to andoid jellybean format which doesnot make any sense. I use samsung galaxy note 20ultra and this upgrade has made the phone worst experience. Though would be great like android 11 but nope. Please fix this issue as this has made a pain in a**.
3 Comments
Galaxy Note
Any specific examples? Interested to hear your opinion.
Galaxy Note
Samsung doesn't own or make Android.
Google owns and updates android.
SamsungLaura
Moderator
Moderator
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Galaxy Note

Hi @ramros, I am sorry to hear of the issues you've had with your device since the update. 

If there is anything specific you would like to bring to the attention of our research and development team, I suggest sending an error report via the Samsung Members app for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further. 

To send an error report:

Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.