It's not just Telstra, Optus and Vodafone do the same thing.
The difference is Telstra had a horrible history of slow update testing/approval.
Also, this isn't only affecting Samsung.
Google, Nokia etc go through the same process.
So in other words it seems samsung is stuffing us around. I think I might be done with samsung as well, just need to look into a replacement and when my contract ends in July I will move on.
Telstra and the other carriers do in fact do their own testing, despite what the live chat team told you.
Telstra testing info here:
And on their crowd support forums, a Telstra customer posted their annoyance and info from Telstra about update delays:
And as further proof, here's Vodafone's Android update page:
This is why Samsung Australia has 4 different CSC codes on their devices.
XSA - Samsung
OPS - Optus
TEL - Telstrra
Hi @Aliko and @talon90, I understand your frustration with the current software releases. At the present, I am still awaiting on an updated Notices schedule for any changes to the March releases.
For your reference, the Note20 Ultra update was already released for the following variants:
XSA - January 7
Optus - January 29
Vodafone - February 8