Android 12

[talon90]

28th February and still no update to Android 12 on telstra note 20 ultra the last security patch I got was back in November 2021.

Anyone have any idea when the update will be coming?

[Dolgogi]

@ talon90
Unfortunately that would be a question for Telstra.

They are always late for software updates.

[Dolgogi]

Because the carriers test and approve the updates.
It's not just Telstra, Optus and Vodafone do the same thing.

The difference is Telstra had a horrible history of slow update testing/approval.

Also, this isn't only affecting Samsung.
Google, Nokia etc go through the same process.

[Yusúf]

Still waiting too. A good lesson to purchase XSA version next time

[Keithyzz39]

I've got the s20 fe 5g XSA still no update either

[Sammyh]

Nope, I'm even more annoyed with Samsung now. S20fe 5g XSA and still no update. It's frustrating, don't puschasw direct from Samsung thinking you're going to get faster updates.

[SamsungLaura]

Hi @Aliko, phones purchased from the Samsung store will be XSA variants. The SIM used does not affect software updates, it depends on which variant the device is. 

[talon90]

What a champion!!!

So in other words it seems samsung is stuffing us around. I think I might be done with samsung as well, just need to look into a replacement and when my contract ends in July I will move on.

[Dolgogi]

Unfortunately, Telstra lied to you.
Telstra and the other carriers do in fact do their own testing, despite what the live chat team told you.

Telstra testing info here:
https://crowdsupport.telstra.com.au/t5/announcements/new-device-updates-tool/ba-p/638399

And on their crowd support forums, a Telstra customer posted their annoyance and info from Telstra about update delays:

https://crowdsupport.telstra.com.au/t5/samsung/galaxy-note-20-ultra-security-updates/td-p/948865

And as further proof, here's Vodafone's Android update page:
https://www.vodafone.com.au/support/device/software-updates


This is why Samsung Australia has 4 different CSC codes on their devices.

XSA - Samsung
OPS - Optus
TEL - Telstrra
VAU- Vodafone

[SamsungLaura]

Hi @Aliko and @talon90, I understand your frustration with the current software releases. At the present, I am still awaiting on an updated Notices schedule for any changes to the March releases. 

For your reference, the Note20 Ultra update was already released for the following variants: 

XSA - January 7

Optus -  January 29

Vodafone - February 8