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Active Level 3
Hi there,

What is the best way to backup my entire phone so I can factory reset my device. Got a stupid gps problem with my note 10,driving me crazy!

I prefer not to use cloud storage as it is faster of I can backup locally.
8 Comments
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Active Level 4
how the gps behave?
maybe we can solve without factory reset

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I use both google map and waze, randomly I will lose gps and then it won't detect my location anymore.

it is quite common and I already tried clear cache reinstall the apps also the same.

want to factory reset to see if hardware problem. I never have this issue before in my past Samsung phones
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Active Level 4
try reset the network first then try your gps,
if not working you need to enter recovery mod then wipe cache partition
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Active Level 4
try if this app first..
check your gps connection
if the connection failed i think the hardware problem
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Active Level 3
thanks a lot for the suggestion, I will try first and hopefully it will solve it
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Beginner Level 3
so did u manage to sort your gps problem?
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need to use google maps n waze tomorrow and see if it is fixed... today just stay at home hvnt tested yet.
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Active Level 3
awesome the issue seems to be solved! no need to factory reset. all I did is reset network settings
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