Hello JP19. I'm Avinash from Samsung.
We regret to learn of your experience with your Samsung Galaxy Note10+ battery issue. We would like to propose a Smart Tutor. This is a service where we will be able to assist you with further troubleshooting over the call. Please call our Samsung Care Line 1800-726-7864 regarding this service. Our experts at Samsung Care Line will advise and assist you in details.