bell note 8 update version 8.5

[hoferdavid]

What happened to the lock screen , it won't lock up my phone as soon as I press the on/off key , even when I have it set to lock up immediately. something is wrong .

[MAP]

Try looking on the setting for a phone administrator, some app may block some things on your phone

[hoferdavid]

This is the only one , is that what you're talking about ?

[SnowCat19]

Check your smart lock settings!

[Moderator_]

Hey @hoferdavid! Could you please send a screenshot of your "Secure lock settings" (Settings > Lock screen and security) to help us diagnose your problem? Thanks!

- Nick

[hoferdavid]

smart lock settings are off

[hoferdavid]

hey guys it was the smart lock , it was set to body sensing on. thanks a million ..Sorry about the bother 😊😊😊works great now