Lani
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11-30-2018 08:50 PM in
Galaxy Note
I bought new sony WISP500/B earphones and I tried to connect them to my laptop which worked great, but when I tried to connect them to my note 9 for about an hour nothing worked. I tried to restart my phone, turn bluetooth off and on and even earsing its cache and data and nothing is working. Can anyone help?
4 Comments
RichMan1
Active Level 10
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11-30-2018 09:51 PM in
Galaxy Note
What does it say when you try to pair it?
TheDarkSaver
Active Level 4
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12-01-2018 08:34 AM in
Galaxy Note
i had the same problem, i just powered off and power on my device
Lani
Beginner Level 2
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12-01-2018 09:07 AM in
Galaxy Note
it dosent show the pairing option on my phone,but it does on my laptop.
Moderator_
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12-03-2018 11:33 AM in
Galaxy Note
Hello @Lani, did you make sure to unpair the device from your laptop? Are you having issues syncing other Bluetooth devices with you device?
-Jenna
-Jenna