same problem here. focus is shaky whenever i open the camera app. same goes with a 3rd party app like camera360. i keep on shaking the phone to temporarily fix the problem. i also cleared cache and data still the same thing. is there a fix on this?
We are sorry to hear that, about your experience with your Samsung Galaxy Note 20 Ultra having issues with camera focus and we apologize for the inconvenience it caused you.
Before you try out the recommendations below, be sure to check if yourdevice's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1.Go toSettings> Software update.
Step 2.Tap on Download and install.
Step 3.Follow the on-screen instructions.
Step 4.Reset your device.
If that doesn't work, you can submit an error report through Samsung Members app as follows:
Step 1.Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device with suggestions, and offer to provide prompt solutions to restore it up to optimum performance.
