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11-28-2020 08:10 AM in
Galaxy NoteSolved! Go to Solution.
1 Solution
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11-28-2020 12:32 PM in
Galaxy NoteHi, Is the issue only with the camera app?
I suggest you to please check if you are experiencing the issue with the device in safe mode. Please follow the below steps to use safe mode on your device.
1-Turn the device off.
2-Press and hold the Power and the Volume Down buttons at the same time, to turn the device on.
3-When you see the Samsung logo appear on the screen, you can let go of the Power button while the device boots up. Make sure to keep holding the Volume Down button. 4-You will now be able to see Safe Mode down near the bottom left of the screen.
Note: To exit from safe mode, just restart your device.
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11-28-2020 08:41 AM in
Galaxy NoteHi ThePagalBoy, Please clear the cache for the Camera application and check if the issue got resolved.
Go to Settings >> Apps >> 3 dot menu >> Show system apps >> Camera >> Storage >> Clear cache.
Also, please close all the background applications while using the camera application and check if you are experiencing the issue.
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11-28-2020 11:35 AM in
Galaxy Note- Mark as New
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11-28-2020 12:32 PM in
Galaxy NoteHi, Is the issue only with the camera app?
I suggest you to please check if you are experiencing the issue with the device in safe mode. Please follow the below steps to use safe mode on your device.
1-Turn the device off.
2-Press and hold the Power and the Volume Down buttons at the same time, to turn the device on.
3-When you see the Samsung logo appear on the screen, you can let go of the Power button while the device boots up. Make sure to keep holding the Volume Down button. 4-You will now be able to see Safe Mode down near the bottom left of the screen.
Note: To exit from safe mode, just restart your device.
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11-28-2020 12:35 PM in
Galaxy Note- Mark as New
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12-03-2020 07:30 PM in
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12-04-2020 10:49 AM in
Galaxy NoteHi, Glad to know that the issue got resolved. Please take the time to accept the comment that you find helpful as solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.