Can't Open Links on Twitter

[EMA104]

Hey Samsung.. since the last update that happened July 30 i think, I can't open the links on my Twitter feed.  Tell me why🤔

[Halston]

Hi EMA104,

Please perform the clear cache of the Twitter app and check if it works.
Go to Settings>>Apps>>Select the Twitter app from the list>>Storage>>Clear cache.

If the issue persists, I suggest you to do the wipe cache partition on your device.

[EMA104]

Hi.. Clear Cache didn't work..
How do I do the wipe cache partition?

[Vic20]

Instructions can be found in this post:
https://r1.community.samsung.com/t5/Others/Wipe-cache-partition-for-all-devices-EN-FR/m-p/3156063

[EMA104]

Hi Vic20

Clicked on the link but I can't find any instruction re Samsung Note 9. It's just a Word doc that lists the phone models for Samsung.

[Halston]

Hey EMA104,

Please follow the below steps to perform the wipe cache partition of the device.

1. Turn off the device.
2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
3. When the Android logo displays, release all three keys.
4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press the Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

[EMA104]

Thanks Halston..

I actually found the text for that link sent by Vic20 but its instructions were different... it didn't mention anything with the Bixby button.. will try this one that you sent.

[EMA104]

Hi Halston

That guide was so right on... the right one for my Note 9. thank you...

BUT... it didn't solve the problem.. still can't open links on Twitter.

[Halston]

Hey EMA104,

Please follow the below troubleshooting steps on your phone and get back to us with the results.

Go to Settings >> Apps >> Select the Twitter app >> Tap on 3 dots on top right >> Default apps.

Choose the browser app from the available list.

[EMA104]

Hi

i don't see 3dots on the Top Right after selecting Twitter on the apps list..