Original topic:

cant buy anything from galaxy store after last purchased on 25th march

(Topic created on: 04-03-2020 03:44 PM)
130 Views
kuntadjanggo
Active Level 1
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Galaxy Note
Hi, even after loads of trials on solving the problem still couldnt buy from galaxy store, even after i did factory reset.

I keep getting cant connect to network, sometimes while in samsung checkout, unable to connect to network.

At first i suspected my bank could be having issue.but they clarified that my banking account is fine.please help me what is going on with galaxy store?..does anybody else having this issue?
3 Comments
kk7
Active Level 9
Galaxy Note
I don have any problems
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SamNoteUser
Expert Level 1
Galaxy Note
please kindly try update galaxy store app and remove exist credit card and register again.
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MOD_2
Moderator
Moderator
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Galaxy Note

Hi kuntadjanggo,

 

This is moderator from Samsung Members Community.

Could you provide us your full model ?

We recommend logging out of your Samsung account and then logging back in.

Let us know if this resolves the issues.

 

 

Thank you.

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