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Original topic:

Charging

(Topic created on: 07-20-2021 01:00 AM)
313 Views
2jener6
Beginner Level 2
Options
Galaxy Note
My Samsung note 10 lite can't xharge through direct plug in but charge on power bank. Please help....
6 Comments
Magnaguard
Active Level 9
Galaxy Note
Then the brick may be the problem. Try using it on other devices.
2jener6
Beginner Level 2
Galaxy Note
It works on other samsung device.
Venzerous
Active Level 10
Galaxy Note
agree with magnaguard, your charging brick might be the problem. Also check your charging chord.
DannyMe
Beginner Level 3
Galaxy Note
Try using other rick charger
SamsungRightCare
Community Manager
Options
Galaxy Note

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).

Have you tried both of the included charging brick and the cable on other device? Have you tried a different brick and cable on your device, and see if it works well? Reach out to our support team if you have singled out the problem and needs technical assistance. Hope to have your concern resolved soon! Stay safe and dry from the rain! 😀

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2jener6
Beginner Level 2
Galaxy Note
I tried the included charging brick and cable on other device and it works. I also tried my A51 charger but still doesnt work on my Samsung Note 10 lite. It is strange why it charge only using power bank. I even try to connect the cable of my power bank to the brick but still no charging.
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