Original topic:

Default Phone Numbers - Smart Switch

(Topic created on: 08-21-2020 06:13 PM)
260 Views
Yielar
Active Level 6
Options
Galaxy Note
I've owned every single Note since the Note 2 and I'm surprised that the Default Phone Number Data in our Contacts isn't transferred in Smart Switch when we move to a new Samsung ?! We have contacts with several different phone numbers and painstakingly have to go through each one and mark which is to be there default phone number each time we buy a new Samsung phone. Can this data please be added to the Smart Switch transfer? Seems like a no brainer but wanted to bring it up. Thanks! 
0 Likes
5 Comments
CHMultimedia
Expert Level 5
Galaxy Note
I've noticed that and it's indeed an annoyance. Weird this wasn't fixed yet.
Galaxy Note
Sorry, what kind of default phone number data? I did a switch too, but did not notice I missed anything.
0 Likes
Yielar
Active Level 6
Galaxy Note
If you have contacts with multiple phone numbers you have the option of making one number their default number. This selection keeps getting wiped when you upgrade to a new Samsung phone when the data could easily be transferred via Smart Switch.
0 Likes
Galaxy Note
Thank you for the explaination. Seems to be fine for me. 🤞🏼
0 Likes
Halston
Moderator
Moderator
Options
Galaxy Note

Hi Yielar,

Thanks for sharing this issue with us. We will consider it as valuable feedback and I will transfer this issue to our appropriate team.