Display failure

[SureSh23]

Hi Everyone,

 My Note 20 Ultra display formed a single thin line itself without coz do you anybody experienced same issue thanks...

[yixuannn]

My screen has the same problem. Only difference is that the line only appears when I apt pressure on a certain part of the screen. Also it could either be a software or hardware issue. If the line shows up in screenshots, then it is a software issue. You might want to bring it in to samsung

[SureSh23]

It's Hardware issue I went to Samsung Service centre they ask 407 sgd

[SamsungNantakkumar]

Hello SureSh23. I am Avinash, from Samsung.

We're sorry for the experience. Can we trouble you to perform the following troubleshooting steps?

1. Soft Reset (Force Restart)
2. Safe mode
3. Software Update
4. Reset Settings

Kindly refer to the link below for further detail in regards to the troubleshooting steps above and perform the above-recommended steps only: https://www.samsung.com/sg/support/basic-troubleshooting-tips-for-galaxy-mobile-devices/

However, if the issue persists, we suggest you send the device to our service center to allow our service technicians to evaluate the device physically.

You may refer to the following links to help you in locating our service centers, book an appointment, service center waiting time, and get a queue ticket:-

Service Centre Information: https://www.samsung.com/sg/support/service-centre/
To book an appointment: https://www.samsung.com/sg/support/your-service/main/

To check on the service center waiting time and get a queue ticket: https://www.samsung.com/sg/support/service-centre-wait-time/

Note: Additional charges of SGD 32.10(exclude spare parts) may apply for out-of-warranty products. Samsung provides a 1-year warranty on the devices from the date of purchase. Any physical or liquid damage to the device will not be covered under warranty. Kindly bring along your proof of purchase with you. https://www.samsung.com/sg/support/warranty/

Note for mobile repairs:
We do not provide data backup services at our service centers. Please back up your data before coming down for servicing as your data might be deleted as part of the repair process. Learn how to back up your data here. https://www.samsung.com/sg/support/mobile-devices/how-to-backup-data-in-samsung-mobile-device/

Hope this can help you.
Thank you.

[SureSh23]

Thank you

[yihui]

have u solved ur issue?

[SureSh23]

No