I just love the "do not disturb" feature, especially when I am using the alarm. I know I won't be disturbed by any calls or notifications while I am sleeping. Just recently, I notice while having exceptions set to "favorite contacts only" that I had missed a couple of calls, so asked my partner to call me. Being awake with phone in hand, the phone rang but there was nowhere on my phone (Note 10+), to answer. It just continued to ring until voice-mail picked up. I have looked everywhere for some info on how to set this so I can answer a call while on "do not disturb". Can some fine person here abouts please guide me in this quest. Cheers Oldbroad Angela
It is just swipe to answer, like normal accept call.
If you do not have the answer call button, you can try the following:
- Restart the phone, then test again.
- If above restart not working, try open Settings → Apps → Phone Clear data and clear cache **Call history may clear and phone app settings may reset back to default.
Glad that the issue got resolved. Please take the time to accept the comment that you find helpful as a solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.
Thanks Tallman. Yes stars highlighted. (Been with Samsung Galaxy for years now). Phone does ring on DVD but the screen shows no place to answer. Go straight on to V/M. This is my problem. How do I answer when phone is on DVD but but set to favorite contacts only?
It is just swipe to answer, like normal accept call.
If you do not have the answer call button, you can try the following:
- Restart the phone, then test again.
- If above restart not working, try open Settings → Apps → Phone Clear data and clear cache **Call history may clear and phone app settings may reset back to default.
TM, it worked sort of. phone rang but nothing happened on home screen but as an after thought, I pulled down the notification bar & there was a green bar with both the answer (green 📞) & hang-up/dismiss (red 📞). thanks so much all is good now. . Samsung's #1 fan. all my electronics are Galaxy & 7 series home theater. wouldn't have anything else. just need to upgrade my old Asus 17" l/t for some equivalent from Samsung when I can afford it. Being retired is for the birds. just hoping MDG will offer a top end laptop from Samsung. Cheers Oldbroad Angela.
Glad that the issue got resolved. Please take the time to accept the comment that you find helpful as a solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.
Also, follow the below options and check whether conditional call forwarding is enabled or disabled. Launch the Phone app >> Tap on the 3 Dots menu >> Select Settings >> select More Settings >> Select Call Forwarding >> Tap on Voice Call >> Disable the call forwarding options.
If you want to select from the options you can choose like Forward when busy, Forward when unanswered, Forward when unreachable.
