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12-12-2020 04:14 PM (Last edited 12-12-2020 04:18 PM ) in
Galaxy NoteI just love the "do not disturb" feature, especially when I am using the alarm. I know I won't be disturbed by any calls or notifications while I am sleeping. Just recently, I notice while having exceptions set to "favorite contacts only" that I had missed a couple of calls, so asked my partner to call me. Being awake with phone in hand, the phone rang but there was nowhere on my phone (Note 10+), to answer. It just continued to ring until voice-mail picked up. I have looked everywhere for some info on how to set this so I can answer a call while on "do not disturb". Can some fine person here abouts please guide me in this quest. Cheers Oldbroad Angela
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12-12-2020 05:42 PM (Last edited 12-12-2020 05:50 PM ) in
Galaxy NoteIf you do not have the answer call button, you can try the following:
- Restart the phone, then test again.
- If above restart not working, try open Settings → Apps → Phone
Clear data and clear cache
**Call history may clear and phone app settings may reset back to default.

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12-12-2020 08:41 PM in
Galaxy NoteHi Oldbroad,
Glad that the issue got resolved. Please take the time to accept the comment that you find helpful as a solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.
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12-12-2020 04:42 PM (Last edited 12-12-2020 04:43 PM ) in
Galaxy NoteIf your friend don't have this star, DND mode will not ring.
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12-12-2020 05:35 PM in
Galaxy NoteThanks Tallman. Yes stars highlighted. (Been with Samsung Galaxy for years now). Phone does ring on DVD but the screen shows no place to answer. Go straight on to V/M. This is my problem. How do I answer when phone is on DVD but but set to favorite contacts only?
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12-12-2020 05:42 PM (Last edited 12-12-2020 05:50 PM ) in
Galaxy NoteIf you do not have the answer call button, you can try the following:
- Restart the phone, then test again.
- If above restart not working, try open Settings → Apps → Phone
Clear data and clear cache
**Call history may clear and phone app settings may reset back to default.
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12-12-2020 08:10 PM in
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12-12-2020 08:27 PM in
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12-12-2020 08:28 PM in
Galaxy Note
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12-12-2020 08:41 PM in
Galaxy NoteHi Oldbroad,
Glad that the issue got resolved. Please take the time to accept the comment that you find helpful as a solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.

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12-12-2020 08:38 PM (Last edited 12-12-2020 08:41 PM ) in
Galaxy NoteHi Oldbroad,
Please follow the steps provided by Tallman.
Also, follow the below options and check whether conditional call forwarding is enabled or disabled. Launch the Phone app >> Tap on the 3 Dots menu >> Select Settings >> select More Settings >> Select Call Forwarding >> Tap on Voice Call >> Disable the call forwarding options.
If you want to select from the options you can choose like
Forward when busy, Forward when unanswered, Forward when unreachable.
