Error Message

[grayse]

Hi anyone know a fix for this?  I get an error message when I use the search bar "menu not currently available"

[RedDogRabbit]

Have you checked to make sure that you are running the latest version of Spotify? 

I KNOW that there was an issue with the previous version. Spotify was crashing, or had to be Forced Stopped & the Pause / Play buttons were missing as well as Spotify would just randomly pause playing.

This was fixed on v8.7.22.1125

You could also try Clearing Cache & Data for Spotify. If you have Spotify Premium, then you will need to download your music tracks again. 

[Helenna]

Hi, As suggested by RedDogRabbit please check for the update for Spotify.

You can also try clear cache and clear data and keep us posted : Tap on Settings >> Apps >> Find Spotify in your list of apps and tap on it >> Select Storage & Clear Cache and Clear data. 

For Premium Available offline clearing data might remove the offline access of the songs, which means you have to make them Available Offline again.

Thank you RedDogRabbit.

[Bobbydr]

I am having this problem too, it happens when searching any app. It seems to have been solved for some with the may update I did not get the same one as others are reporting and this bug still persists

[grayse]

I just updated mine and it's still an issue. Very annoying. I contacted Samsung and they wanted me to send in my phone. I haven't yet as I only have this one phone for people to communicate with me.

[Bobbydr]

I havent contacted Samsung, but I have been monitoring a couple of posts about this issue and it seems they solved it for some people with the latest update, but it still remains for others like us

[grayse]

So weird that they can't send an update that will solve it for everyone. Thank you so much for monitoring this. I will try to update here as well if I find out anything.

[Bobbydr]

Did you get an update today, and if so did it fix this? It did for me

[grayse]

Hi, yes I just updated today. And yes it worked for me! Glad this issue has been resolved for us :)