Galaxy Buds2 Pro stops playing on Galaxy Note20 Ultra

[CAIMC]

Galaxy Buds2 Pro stops playing on Galaxy Note20 Ultra; can either move my head until I get a chime from my earbuds and then tap once to restart listening, or on N20 hit play. Sometimes it occurs more than once. Any tips?

[TBone]

Does it show it disconnecting from. Your device?

[CAIMC]

No, not disconnecting. Just stopped playing. The 'play' icon shows, instead of the pause icon.

[TBone]

I have a pair of buds2, I've had this happen the od time. But I think what was happening is the touch function of the bud thinks it is receiving a pause command. I would suggest maybe turn off the touch functionality for a while and see if that makes a difference with the issue. If so then you will know.

[CAIMC]

Thanks, TBone! I'll give it a try.

[Helenna]

Hi, as said by TBone please try to disable touch function and verify if it helps to solve the issue.

Thank you TBone.

[CAIMC]

It worked! Thank you, TBone & Helenna!

[CAIMC]

I might have spoken too soon. It has stopped playing on 2 different occasions. But huge improvement!