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Original topic:

Green Lines Note 20 Ultra 2023 Service Center Promo

(Topic created on: 01-28-2023 09:45 AM)
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TheMrLee
Active Level 1
Options
Galaxy Note
Hello, I have 6 green vertical lines in my Note 20 Ultra's screen, it is still usable but better if fixed. My friends told me that they got the same problem for other flagship devices from Samsung and they were just required to purchase Php10,000 worth of product and the replacement screen was free of charge. Anybody knows which service center offers the same promo today? Thank you.
5 Comments
butete
Expert Level 5
Galaxy Note
just give the nearest service center a call regarding this

https://www.samsung.com/ph/support/service-center/
Althea
Active Level 7
Galaxy Note
Mine was repaired with the same scheme at Sm North Edsa. You just have to purchased worth 10k from their official store then head straight to their service center on the same day and show them the receipt. But, to be sure better have it checked first and they will tell you what to do.
TheMrLee
Active Level 1
Galaxy Note
This is infomative. Thank you.
TeamGalaxyRene
Moderator
Moderator
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Galaxy Note

Hello TheMrLee,

Sorry to hear that, about your experience with your Samsung Galaxy Note 20 Ultra having issues with green vertical lines on screen and we apologize for the inconvenience it caused you.

We highly recommend that you bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device with suggestions, and offer to provide prompt solutions to restore it up to optimum performance.

https://www.samsung.com/ph/support/service-center/

 

For more assistance and guidance, you may contact us on our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)

 

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