Hey there, Clint! This is not what we wanted you to go through. :( Have you tried rebooting your phone? Does it still occur after doing so? If it still persist, that may be a problem with the LCD. I suggest that you call our toll-free hotlines here:
MOBILE: #GALAXY (#425299)
LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM)
Our friendly technical advisers will assist you. Please give us a heads up here should you be able to resolve it. Thank you! Stay safe! :)
It's more of a hardware problem with the LED screen. That happened to a previous phone of mine. Too much pressure was applied to the screen because I forgot it was on my back pocket and I sat on it for some time.
