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01-11-2021 10:30 AM in
Galaxy Note- Mark as New
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01-11-2021 12:38 PM in
Galaxy NoteHey Chrisp8323,
Please perform the wipe cache partition of the device and get back to us with the results.
Unlike a factory data reset, wiping the cache partition does not delete your personal data.
The wipe cache partition of the device steps to follow:
- Turn off the device.
- Press and hold the Volume Up key and the Bixby / Power key.
- When the Android logo displays, release both keys.
- An 'Installing system update' message will show before the Android system recovery menu options appear.
- Press the Volume down key several times to highlight wipe cache partition.
- Press Bixby / Power key to select.
- Press the Volume down key to highlight yes, them and press the Bixby / Power key to select.
- When the wipe cache partition is complete, Reboot system now is highlighted.
- Press the Bixby / Power key to restart the device.
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01-13-2021 08:48 AM in
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01-12-2021 10:11 PM in
Galaxy Notewhats the keystroke logging removal input again? is it still done through the phone settings?