Original topic:

messages app

(Topic created on: 01-14-2021 09:10 PM)
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Justundertall
Active Level 1
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Galaxy Note
Anyone else having issues with the messages app not working?? My husband can send me messages says its delivered but I dont recieve them.
My app keeps crashing
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6 REPLIES 6
TBone
Expert Level 2
Galaxy Note
some times your network provider has outages or issues and that can delay your messages from time to time.
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Justundertall
Active Level 1
Galaxy Note
not a network issue cuz I can receive messages from others
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RedDogRabbit
Expert Level 5
Galaxy Note

try clearing cache & data for your messaging app & reset your network settings & reboot. See if that helps. 

Justundertall
Active Level 1
Galaxy Note
so far this seems to have worked!!!
thanks
keagan
Moderator
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Thanks @RedDogRabbit

Hi Justundertall, Please try the resolution provided by @RedDogRabbit and check if the issue got resolved. Please note that clearing the data will reset the app to factory default settings. Any personal settings saved on the app will be removed.

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keagan
Moderator
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That's a great help from you @TBone and @RedDogRabbit.

Hi Justundertall, Glad to know that the issue got resolved. Please take the time to accept the @RedDogRabbit's comment as solution by click on the 3 dots and tap on "Accept as Solution" and help others with the same query. 

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