Original topic:

Mobile Connection Still unstable

(Topic created on: 01-20-2020 09:35 PM)
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Kljs
Active Level 4
Options
Galaxy Note
Latest update did not fix Mobile Connection issue. Sadly.
Still dropping connection for no apparent reason. 
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10 Comments
UnknownUser
Expert Level 1
Galaxy Note
so sad to hear that.
Kljs
Active Level 4
Galaxy Note
Yup, not a happy user. Samsung needs to fix things faster.
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OzzyWaldy
Active Level 2
Galaxy Note
I had this problem since early December when Android 10.0 came out for my S10+. I've been suffering for 1.5 month now! Samsung is very slow with their fix. Did you highlight to their support? Maybe if more of us complain, they'll expedite the fix
Kljs
Active Level 4
Galaxy Note
I already feedback twice. Third time feedback is in the Members Community forums. The mods asked me to put the information in the community thread. Sigh. Android 9 has no such issues. My Note 8 has not drop a connection since I put the SIM card back into it.
kienee
Active Level 5
Galaxy Note
don't think feedback will get help.
just can wait for other update.
sad to decide change back from iPhone to Samsung
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Kljs
Active Level 4
Galaxy Note
Sadly, Samsung probably can't replicate the issue, so, they don't care.
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OzzyWaldy
Active Level 2
Galaxy Note
I think feedback through the member app is quite useless. I didn't get any response yet after 3 weeks. Need to complain directly via their support email
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kienee
Active Level 5
Galaxy Note
new update not fix.
and SMS not receive even got phone signals and in service state
eytas
Active Level 4
Galaxy Note
ya lorrr...still same problem.