Resolved! Solved

Original topic:

Motion photo

(Topic created on: 10-02-2020 09:22 PM)
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hectormj
Active Level 3
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Galaxy Note
Hi guys,
I recently noticed that the Gallery auto plays the motion photos. Is anyone else facing this problem? It's difficult to compare photos or see what you actually clicked. Anyway to turn this feature off? 
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6 Comments
Halston
Moderator
Moderator
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Galaxy Note

Hi hectormj,

Welcome to the Samsung Members community.

Could you please get back to us with the model number of your device? Also, make sure that the device is updated to the latest version.

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hectormj
Active Level 3
Galaxy Note
SM N975W. Device is already updated to the latest version.
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Solution
Galaxy Note
Hi hectormj,

Try this :
- Open Gallery
- Click 3 dots on top right
- Click Settings
- Click About Gallery
- Tapping on version # about 7 times
- Gallery Labs will appear
- Click on Gallery Labs
- Scroll down you will see " Motion Photo Preview"
- Turn it off

Then Gallery will stop auto play for motion photos.
hectormj
Active Level 3
Galaxy Note
Thank you so much. That did work. Great job. I really appreciate it.
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Galaxy Note
Hi hectormj, glad to hear my suggestion work for you. When you have time, please click 3 dots on my post and Accept it as a solution? This can help others to search for the same answer. Thank you.
Halston
Moderator
Moderator
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Galaxy Note

Hi hectormj,

Thanks for confirming your device model number.

Glad to know that the