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Original topic:

My Samsung Galaxy Note 20 Ultra 5g now😭

(Topic created on: 09-17-2023 08:56 PM)
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Xabarah
Active Level 1
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Galaxy Note
After of 3yrs software update the green line appear🤦🏻‍♀️ Itry to inquire about this matter but lcd replacement is too expensive.I search on fb and i saw lots of complaints like this.

image
Korean variant


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14 Comments
AngelMarie
Active Level 4
Galaxy Note

We've got the same concern.

My Zflip3 got the same lines too...

 

The screen replacement is way toooo expensive!

I hope Samsung PH will do something about this.

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Xabarah
Active Level 1
Galaxy Note
Sad.I think this lcd greenline issue is relevant in samsung worldwide.
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Galaxy Note
I experienced this with my Galaxy Note 20 Ultra 5G from green line to white screen. But it fixed itself after the next update.
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Xabarah
Active Level 1
Galaxy Note
Really??what year?im scared to update my phone now i see 2nd green line i think if i update it now it will glow like the first one😔
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TeamGalaxyBianx
Moderator
Moderator
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Galaxy Note

Hi Xabarah! It's best that you take your Galaxy Note20 Ultra to a nearby service center to determine whether it's a software or a hardware issue, and get it repaired. You may book your appointment directly from your Samsung Members app, right under the Support tab, or you may dial #GALAXY 😊 

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Xabarah
Active Level 1
Galaxy Note
Hello TeamGalaxyBian I already did,they said it's a software issue and need of lcd replacement then i ask how much they said 27,000 in Philippine peso except the installation fee.I bought my phone from south korea so they suggest me to bring my phone from where it came from its been 3yrs LOL! Poor Samsung Costumer service here in philippines.So tell me what would I do?
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Galaxy Note
Switch to iPhone. 😆

Seriously, I've read a lot of complaints here about this same issue after the update. Samsung should already be aware of this... or unless just ignore it and continue to make profit out of their screen replacement business. 🤣 🤣
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Xabarah
Active Level 1
Galaxy Note
But the problem about iPhone is battery..swear 🤚 😏 when it reach a year base on my experience the battery start draining even you dont use it much. I think its a marketing strategy by Android and ios so that after a year you should buy new phone.Sad but this is a reality
Galaxy Note
The only problem with iPhone is that they don't support fast charging. But in terms of the battery life, I think its how you charge your phone that matters a lot. All batteries degrade its capacity over time. I own a 3-year old (well, almost 3 years) iPhone and my battery health max capacity today is 86%, which I think is not bad. Although this is not my primary phone, but I'm using this everyday. I'm still using a Samsung phone as my daily driver.