Original topic:

No sense detected

(Topic created on: 06-19-2021 07:33 PM)
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Sophiea
Active Level 1
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Galaxy Note
My Samsung Note 10 Plus suddenly cannot sense any touch on top of the phone . Anybody facing the same problem?

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8 Comments
Galaxy Note
It means your display's capacitator might not be working and you'll have to replace it at a nearby store
Sophiea
Active Level 1
Galaxy Note
Do you know how it can be like this?
ChikAm
Active Level 1
Galaxy Note
Yes me too...🤦🤒Screenshot_20210619-143037_Samsung Members.jpg
Sophiea
Active Level 1
Galaxy Note
🥺 sorry to know that. It just happened?
Galaxy Note

Did you guys experience the same thing after May or June security patch? That might be a software failure 

ChikAm
Active Level 1
Galaxy Note
June... Last night, over mightnight I am aware of this issue. But now, if touch with S Pen...Okey. Except, touch with fingure it doesn't give anything happend...if you know sir how to fix, thanks for sharing.
Galaxy Note
I think this is a software failure, I'm not sure how to fix this you have to wait for another June update from Samsung
ChikAm
Active Level 1
Galaxy Note
✌️😘 yeah! Thank you sir. However, I have to try to recover. For your information, my mobile phone is note 8. I also live chat with customer service today. Unfortunately, they also can't help ...
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