Original topic:

Note 10+ and S22 ULTRA both of them had sim card cant find network problem

(Topic created on: 09-24-2023 09:56 PM)
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Amos0401
Active Level 1
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Galaxy Note

i thought is Note 10+ problem only thats wht when i facing this problem on Note 10+, I am not choosing repair , i choosed buy a new S22 Ultra, becase samsung really good to use , but S22 Ultra facing the same problem as well

3 Comments
Helenna
Moderator
Moderator
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Galaxy Note

Hi, We suggest you to please try to reset network settings on your phone and check the issue again. 

1. Go to Settings, and then select General management.

2. Find and select Reset.

3. Choose Reset network settings.

4. Tap on the Reset settings button.

5. Tap on the Reset button.

Note: When you reset the network settings, the Wi-Fi and Bluetooth information connection are reset

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RedDogRabbit
Expert Level 5
Galaxy Note

Two different devices, with the same issue.. Sounds like it's either a SIM card or Carrier / Network issue. 

  • Remove the SIM & Reinsert the SIM.
  • Run the Diagnostics for the SIM & Network from Samsung Members app / Support. See if you get any error messages. 
  • Try a new SIM card.

Or, from your other post, maybe both your phones got wet.. 

https://r1.community.samsung.com/t5/galaxy-note/galaxy-10-and-galaxy-s22-ultra-after-update-one-ui-5...

 

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Leeson
Active Level 5
Galaxy Note
Definitely the sim card my guy
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