Original topic:

Note 10 plus battery drain

(Topic created on: 03-29-2022 07:02 AM)
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pk143
Active Level 1
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Galaxy Note
After andriod  12 update. Battery  drain  is huge. Dropped from 1 day 16 hts life to 10 hrs life for full charge. Contacted support  and no results  from them as all diagnostics reports  are ok.
Anyone facing same issues? Or any resolution suggestions?
4 Comments
pk143
Active Level 1
Galaxy Note
SssScreenshot_20220329-070440_Device care.jpg
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SamsungLaura
Moderator
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Galaxy Note

Hi @pk143, that's strange.

I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further. 

To send an error report:

Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right. 

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pk143
Active Level 1
Galaxy Note
Hi Laura, i sent error reports this morning. I am hoping for a fix.. i think UI 4.0 is draining battery after my last update
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pk143
Active Level 1
Galaxy Note
Same even now.. tried all power saving options. Even removed animation Screenshot_20220329-154341_Device care.jpg