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Original topic:

Note 10 Plus Camera Frozen

(Topic created on: 03-30-2020 06:10 PM)
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jgohil
Active Level 7
Options
Galaxy Note
I have experienced that Camera was not opening and once I open it, it freezes the phone and Camera. I couldn't see anything in Camera. It goes all black. Did anyone found the same issue?
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2 Solutions


Accepted Solutions
Solution
Galaxy Note
I have no problem open camera in my Note 10 Plus.

Please try the following.
Open Settings→ Apps→ Camera→ Storage
click clear data & clear cache
Reboot phone and try open camera again.

If you have upgrade to Android10, please go to recovery mode to do a wipe cache partition.
- shutdown your phone
- press and hold Vol. up and bixby button
- Release buttous when screen turns blue
- use Vol up and down to select Wipe Cache Partition
- Then reboot your phone
Try open camera again to see if problem still exist.

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Solution
Kinsley
Moderator
Moderator
Options
Galaxy Note

Hi jgohil,

Please follow the steps provided by @Tallman.

 

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4 Comments
Solution
Galaxy Note
I have no problem open camera in my Note 10 Plus.

Please try the following.
Open Settings→ Apps→ Camera→ Storage
click clear data & clear cache
Reboot phone and try open camera again.

If you have upgrade to Android10, please go to recovery mode to do a wipe cache partition.
- shutdown your phone
- press and hold Vol. up and bixby button
- Release buttous when screen turns blue
- use Vol up and down to select Wipe Cache Partition
- Then reboot your phone
Try open camera again to see if problem still exist.
Solution
Kinsley
Moderator
Moderator
Options
Galaxy Note

Hi jgohil,

Please follow the steps provided by @Tallman.

 

jgohil
Active Level 7
Galaxy Note
Thank you Everyone. I tried all the steps and it worked.
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Galaxy Note
Yay, glad you fixed the problem. Please mark this post as a solution, which locates on the post 3 dots right hand top corner. Thank you.
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