Original topic:

note 10 plus screen crack

(Topic created on: 05-26-2020 07:32 AM)
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Jaskarn1
Active Level 1
Options
Galaxy Note
Hello everyone
My note 10 plus screen got numbers of cracks.
Any suggestions what to do now?

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9 REPLIES 9
Luke11
Active Level 2
Galaxy Note
If you have the tools and know-how, you can fix it yourself. Otherwise you'll have to take it to a repair centre, preferably a Samsung Certified one if you're still under warranty
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Jaskarn1
Active Level 1
Galaxy Note
thank you so much
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Halston
Moderator
Moderator
Options
Galaxy Note
Your phone needs to get examined and repaired by the Samsung authorized technician. Please contact Live chat support so that they can file a service ticket to send your phone to a service center using a waybill. You would be charged for the phone repair to replace the phone screen. If you wish to visit a nearest service center, access the below link to get the service center details using your  postal code and call them before visiting, as the working hours may differ during COVID-19 pandemic.
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Jaskarn1
Active Level 1
Galaxy Note
thanks mate
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CynicalJerk84
Active Level 8
Galaxy Note
esourceparts.ca maybe they have the part you need if your warranty is not up. or there are no local shops open due to your area or covid conditions.
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Jaskarn1
Active Level 1
Galaxy Note
okay thats helpful. thanks 😊
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CynicalJerk84
Active Level 8
Galaxy Note
no problem hope you get it resolved!
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Cassidy
Expert Level 5
Galaxy Note

Hi @Jaskarn1

 

You probably are right when telling us your screen is full of cracks BUT did you know there is a plastic Samsung screen protector  on your device...did you remove it to see how many damage are reaaly on your Gorilla glass screen ?

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Jaskarn1
Active Level 1
Galaxy Note
yeah i had a glass screen protector on my phone. but my phone drops on the edge of the metal rod that damaged the edge of the screen and the cracks spread on the overall screen