Original topic:

NOTE 10 PLUS SCREEN ISSUES RESULTING IN MINIMIZING FULL SCREEN (FIXED)

(Topic created on: 10-01-2021 08:11 AM)
Razmon
Active Level 1
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Galaxy Note
I'm having a weird screen flicker/flash, happens every 5 minutes or so. This particular flicker/flash doesn't do anything until I'm watching a video on full screen where it boots me off full screen on YouTube but the video continues , on Netflix and other movie platforms since it takes you off full screen the whole movie stops until I click it again. Then the flicker will happen again after 5 minutes.

Anyone know a solution? I've tried multiple diagnostics and troubleshooting and everything is updated.


Please advise any solutions. Thank you.

***SOLUTION***

Copied and pasted from RedDogRabbit

This isn't an actual fix, but it will minimise the issue until Samsung fixes it properly. Settings > Apps search for Samsung Messages & click on it then scroll down to Allow to Appear on Top & Toggle it OFF. 

5 Comments
runningman420
Active Level 3
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Galaxy Note
Garbage these phones. Don't even know what to say,I have a note 20 plus and it is **bleep**.
Valeriya
Moderator
Moderator
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Galaxy Note

Hi Razmon, I suggest you to get your device examined by the Samsung service technician to determine the root cause of the issue to fix it. Please find the link to locate the nearest service centers. https://www.samsung.com/ca/ses/contact

0 Likes
Cassidy
Expert Level 5
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Galaxy Note

@Razmon

If this started happening after the big last Major Update we received , make a Wipe cache Partition :

https://r1.community.samsung.com/t5/others/wipe-cache-partition-for-all-devices-en-fr/m-p/3156063#M1...

This was also happening to me at the beginning...i remember it was something about Youtube or videos settings...let me try to find if i can see the setting in the new Android version..

If you make a search in the Settings finder about the word ENHANCE, you will found in the Advanced settings this option...be sure you put it to Normal and restart and check again

Cassidy_0-1633116616375.jpeg

 

Cassidy
Expert Level 5
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Galaxy Note
@Razmon
You should read the following post and check if it works for you :
https://r1.community.samsung.com/t5/galaxy-note/note-20-latest-update-screen-flash-sms-app-popup/td-...
Razmon
Active Level 1
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Galaxy Note
Seems to work for now, thank you!