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Tema original:

Note 10 Plus

(Tema creado el: 12-16-2019 09:01 AM)
379 Visitas
youngpro
Beginner Level 2
Opciones
Galaxy Note
Has anyone encounter any issues with the Note 10 Plus camera, my camera randomly cuts off and Reopens while using it
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1 Solución


Soluciones aceptadas
Solución
SamsungLatin
Moderator
Moderator
Opciones
Galaxy Note

Hello Youngpro,

 

Let's force stop the app then rest your phone.

 

1) Open the Settings app

2) Find and press on the Apps option

3) Use the search function to find the camera app (using the magnifying glass icon in the top right corner

4) Press on Force Stop

5) Now reset your phone

 

This should work, but if the problem continues, please let us know.

-SamsungLatin

Ver la solución en mensaje original publicado

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2 Comentarios
MrsXander
Active Level 6
Galaxy Note
Try restarting the phone
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Solución
SamsungLatin
Moderator
Moderator
Opciones
Galaxy Note

Hello Youngpro,

 

Let's force stop the app then rest your phone.

 

1) Open the Settings app

2) Find and press on the Apps option

3) Use the search function to find the camera app (using the magnifying glass icon in the top right corner

4) Press on Force Stop

5) Now reset your phone

 

This should work, but if the problem continues, please let us know.

-SamsungLatin

0 kudos