Original topic:

Note 10's S Pen disconnented

(Topic created on: 10-21-2021 12:00 PM)
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iezanJo
Active Level 3
Options
Galaxy Note
Help me! My s pen cannot use air action on my note 10 even after reset the s pen or restart my phone. What should i do??
4 Comments
BETTA2021
Active Level 3
Galaxy Note
Possibly S pen is broken.
Contact customer service for further enquiry.
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sun1324
Beginner Level 2
Galaxy Note
Same problem I'm also having. Any solution...?
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PenangMan
Active Level 7
Galaxy Note
Like my situation, Get a new SPen
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MOD_2
Moderator
Moderator
Options
Galaxy Note

Dear iezanJo,

 

Here are some steps you can try to get your S Pen working again:

1.  Try it with another compatible device to find out is S pen issues or original device issues.

2.  Check the software update and make sure it is the latest version.

 

If the above tips is not working for you, we encourage you make an appointment to visit our service center for further assistance. (https://www.samsung.com/my/support/mobile-devices/book-an-appointment/)

 

Thank you.

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