cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Note 10's S Pen disconnented

(Topic created on: 10-03-2021 06:10 PM)
iezanJo
Active Level 3
Options
Galaxy Note
Help me! My s pen cannot use air action on my note 10 even after reset the s pen or restart my phone. What should i do??
4 Comments
William_Ong
Active Level 2
Options
Galaxy Note
Possibly S pen is broken.
Contact customer service for further enquiry.
0 Likes
sun1324
Beginner Level 2
Options
Galaxy Note
Same problem I'm also having. Any solution...?
0 Likes
PenangMan
Active Level 6
Options
Galaxy Note
Like my situation, Get a new SPen
0 Likes
MOD_2
Moderator
Moderator
Options
Galaxy Note

Dear iezanJo,

 

Here are some steps you can try to get your S Pen working again:

1.  Try it with another compatible device to find out is S pen issues or original device issues.

2.  Check the software update and make sure it is the latest version.

 

If the above tips is not working for you, we encourage you make an appointment to visit our service center for further assistance. (https://www.samsung.com/my/support/mobile-devices/book-an-appointment/)

 

Thank you.

0 Likes