Original topic:

Note 20 Ultra - camera didn't took photo instanly when button pressed

(Topic created on: 10-18-2021 11:22 AM)
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BoyBoy
Active Level 1
Options
Galaxy Note
Anyone has the problem of a slow shutter response when the button pressed?

I found it toook 2 -3 seconds to shoot a photo after the button pressed (auto mode).

Anyway to improve it?

Thanks
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17 Comments
BoyBoy
Active Level 1
Galaxy Note
No.
Just the still photo.
Now works fine.
Thanks for your help.
Galaxy Note
Have you try taking pictures outside or good light source environment? If taking picture not enough light source, shutter will delay due to camera needs long exposure.
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BoyBoy
Active Level 1
Galaxy Note
I'm taking outside on a sunshine day
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Galaxy Note
2-3 sec delay is quite long. My N20U take a picture less than 1 sec.

Are you saving your photos into SD card? If it is, try switching to internal and see if the speed improve.
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BoyBoy
Active Level 1
Galaxy Note
I always save to the SD card.
When the phone is new, I didn't notice such delay but recently is getting worst. Don't know if it was some other updates that caused.
Thanks for your advice
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Galaxy Note
If you have done update recently, you can try the following:

- Power off your phone
- Press and hold vol up and power key until you are in recovery mode
- use vol up and down to navigate
- select Wipe Cache Partotion
- press power key to confirm
- click yes
- click reboot system

Test camera shutter again.
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BoyBoy
Active Level 1
Galaxy Note
Tried as per Time suggested above.
Switched to 108 mode (3:4) It took photos right away.
Thanks for your help.
Georgine
Moderator
Moderator
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Galaxy Note

Hi, If you still have the issue after performing all the steps, please backup the phone data and visit any service center so that they will check and fix it.

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