matt-arctix
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12-17-2023 09:10 PM in
Galaxy Note
I've had my Note 20 Ultra for just over 2 years, and now it seems I've been hit with the dreaded Glue-gate.
This phone has always been in a case, well protected, never dropped, or had any other issues.
What are the chances that Samsung would repair a phone with well known manufacturers faults outside of warranty?
I'm so disappointed, I was hit with the Note 7 battery explosions, Note 8 Bluetooth issues, Note 10 dodgy usb port boards, and now the on the note 20 ultra.
I don't think I can continue with a manufacturer with such terrible quality control, if they don't rectify this with their customers.
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Troubadour
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12-18-2023 10:05 PM (Last edited 12-18-2023 10:07 PM ) in
Galaxy Note
A warranty claim has to be approved as a case before you can mail it using their mail process. So, using yhe Support page, link bottom right on the Community page, call them.
BEFORE doing this read up on additional rights from the Australian Government
https://www.accc.gov.au/consumers/buying-products-and-services/warranties
BEFORE doing this read up on additional rights from the Australian Government
https://www.accc.gov.au/consumers/buying-products-and-services/warranties
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Troubadour
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12-18-2023 10:05 PM (Last edited 12-18-2023 10:07 PM ) in
Galaxy Note
A warranty claim has to be approved as a case before you can mail it using their mail process. So, using yhe Support page, link bottom right on the Community page, call them.
BEFORE doing this read up on additional rights from the Australian Government
https://www.accc.gov.au/consumers/buying-products-and-services/warranties
BEFORE doing this read up on additional rights from the Australian Government
https://www.accc.gov.au/consumers/buying-products-and-services/warranties
