I've had my Note 20 Ultra for just over 2 years, and now it seems I've been hit with the dreaded Glue-gate.
This phone has always been in a case, well protected, never dropped, or had any other issues.
What are the chances that Samsung would repair a phone with well known manufacturers faults outside of warranty?
I'm so disappointed, I was hit with the Note 7 battery explosions, Note 8 Bluetooth issues, Note 10 dodgy usb port boards, and now the on the note 20 ultra.
I don't think I can continue with a manufacturer with such terrible quality control, if they don't rectify this with their customers.
A warranty claim has to be approved as a case before you can mail it using their mail process. So, using yhe Support page, link bottom right on the Community page, call them.
A warranty claim has to be approved as a case before you can mail it using their mail process. So, using yhe Support page, link bottom right on the Community page, call them.
That’s really frustrating, especially when you’ve taken such good care of your phone. It’s disappointing to keep facing the same issues with each new model. I hope Samsung offers some kind of repair or replacement, even if it’s out of warranty, since it’s clearly a known problem. I work in construction and deal with gate for buildings, and I know how important quality and reliability are customers should always feel confident that what they buy will last.
