Note 20 Ultra Processing System

[Fernandoharith]

My Note 20 Ultra recently always shutdown unexpectedly after a notification of 'process system is not working'. My phone also became lag. 

Is it regarding the motherboard? 

19 November 2025, Wednesday 

[MOD_02]

Dear Fernandoharith,

Greetings from Samsung Community!

Rest assured, we heard your enquiries.
This is moderator from Samsung Community.

If you're experiencing an issue with your Galaxy Device, we would advise sending in an error report so that our engineers can look into this further to see if there is an issue with the software and/or hardware:

https://contents.samsungmembers.com/share/redirect.html?dl=view/gateError?src=callcenter

Warm Regards,

Samsung Community

[Fernandoharith]

Thank you for your response. I will submit the report.