Note 8 moisture detection bug

[dmflash]

Hi , my note 8 keeps giving me a notice that moisture has been detected . It started happening since I purchased an OtterBox defender because of the usb port cover. It goes away after about 20 mins after removing the usb cover . Is there anyway to disable the notification permanently?

[AppleSucks]

No I believe you cant disable it. What I would recommend is using a hair blower and trying to see if the sensors detected water or is maybe malfunctioning.

[Shaggyskunk1BLM]

A baggy 1/4 filled with rice is a better idea - You can also Boot into Safe Mode and see if the notification goes away..

[oooOmitoOooo]

no rice folks!

https://www.usatoday.com/story/tech/2017/08/28/your-smartphone-got-wet-heres-what-do-first/609145001/

[dmflash]

thanks to both for the suggestions, but my phone has never been in contact with water. it's like the port cover on the OtterBox is setting off the notification. I was hoping I could just disable the notification somehow.

[Shaggyskunk1BLM]

Remotely possible that the case is allowing condensation to build up.... You could try sticking both in a baggy with rice overnight and see what happens tomorrow?

[oooOmitoOooo]

shaggy is correct, however, no rice!

[oooOmitoOooo]

not a bug IMHO.

I got the same notifications on my note 8 after walking in a blizzard last week.
The humidity will reach the device no matter how well you hide inside your thick jacket.

[dmflash]

I ended up cutting the port flaps off , a crappy solution because those covers provided a nice surface for my pinky finger.