note 8 oreo update issue

[XByrdGang]

I just updated my note 8 to oreo and ran into a big problem my sd card was encrypted and now the phone doesn't recognize it is there ANYONE out there who can help me with this

[Anonymous]

unfortunately there is nothing you can do.
That encryption was set in a "different" phone.

[XByrdGang]

you missed what I said it's the same phone all I did was update it

[Shaggyskunk1BLM]

Doesn't look good - Have a look at the link below
https://forums.androidcentral.com/ask-question/868302-how-decrypt-sd-card-files-encrypted-samsung-note-8-a.html

[carr0498]

as shaggy posted, unfortunately your stuff is locked for good. any major os updates should be started with decrypting your sd card and any other files locked with third party apps. there is always a risk of losing the encryption keys with OS updates. sorry but you're SOL unless you want to try decrypting it, and that could seriously take years, if not decades with 3rd party decryption apps

[Shaggyskunk1BLM]

Yup and this is the advice / comment posted in the link above:

"A guy I used to work with had a GREAT response in situations like this, when a customer complained about losing critical documents after a HDD failure.. "So, once we replace the drive we can restore that data from your backup. Oh, you don't have a backup? Then I guess it wasn't critical data." The point? Always have at least 2 copies of ANYTHING that you deem critical or that you absolutely can not lose. You're not the first, you won't be the last."

[CHMultimedia]

Yes, backups are the key. If your data is very valuable, get a portable SSD.

I personally have backups on an HDD, a USB drive and the cloud (O365Pro+)

[Shaggyskunk1BLM]

Yup I agree with you 100% with the "Belt & Suspenders" approach to redundancy 👍🐧

[RobertZ]

That's a terrible design on Samsung's part. An OS update shouldn't cause your encrypted storage to become unreadable.

I'd call them and complain.

[Shaggyskunk1BLM]

Yeah or at the very least have a BIG WARNING telling people to unencrypt their storage BEFORE installing the Update... If that's what caused the issue. 🐧