I'm having troubles with my s pen I can't get it to open smart select live messages and AR doodle? I can use the other ones but for some reason not those 3 they just won't open. Wondering how to fix this issue. Help please.ĺ
Smart Select, Live Messages, and AR Doodle may not open if Air Command settings are misconfigured, the S Pen is not properly connected, or the apps/features are disabled or restricted.
Here are detailed steps to troubleshoot and resolve the issue:
Check Air Command Settings
Go to Settings > Advanced Features > S Pen > Air Command.
Ensure Smart Select, Live Messages, and AR Doodle are enabled in the Air Command shortcuts.
If they’re missing, tap “Shortcuts” and manually add them back.
2. Verify S Pen Connection
Insert the S Pen into your device to ensure it’s properly paired.
Go to Settings > Advanced Features > S Pen and confirm it shows as connected.
If not, remove and reinsert the S Pen to re-establish the connection.
3. Update Software
Check for system updates: Settings > Software Update > Download and Install.
Also update the Samsung Notes, AR Zone, and Live Message apps via the Galaxy Store or Google Play Store.
4. Clear Cache for Affected Apps
Go to Settings > Apps.
Find and select Samsung Notes, AR Zone, and Live Message.
Tap Storage > Clear Cache.
5. Test in Safe Mode
Restart your phone in Safe Mode to rule out third-party app interference:
Press and hold the Power button > Tap and hold Power off > Select Safe Mode.
Try launching the S Pen features again.
6. Reset Air Command Preferences
Go to Settings > Apps > Tap the three-dot menu > Reset app preferences.
This will restore default settings for disabled apps and features.
If the issue persists after these steps, consider performing a full device restart for further diagnostics.
