Original topic:

Notre 20 Ultra lock screen issue

(Topic created on: 03-26-2023 05:12 AM)
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Galaxy Note
I've noticed an intermittent lock screen issue since updating my Notre 20 Ultra to One UI 5.1, sometimes when I unlock my phone using my fingerprint, my phone unlocks but then 2 seconds later it goes back to the lock screen. It's only happened about 3-4 times so far, so not enough time to annoy me yet given the amount of time I unlock my phone in a day. I did clear the cache as I always do after installing an OS update. 

Anybody else seen this happen? 
27 Comments
Galaxy Note
I just installed an update on my Note 20 Ultra, hopefully this update fixes the lock screen issue. Image clipper has been added to the Samsung Gallery. Screenshot_20230425_062325_Software update.jpg
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PUBERT212
Beginner Level 2
Galaxy Note

Did the update fix the lock screen issue?  I am on Verizon and have not received the update yet...

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Galaxy Note
I did the update around 6:45am and I haven't experienced the lock screen issue yet
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RedDogRabbit
Expert Level 5
Galaxy Note

Guess that the Canadians complaining that Samsung Canada is "Always Last to update", should pay attention to this post. 

Hopefully Verizon will update your device shortly 🤙🏻

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Galaxy Note
I am pleased to report that I haven't experienced the lock screen issue today since doing the April update this morning.
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Jfm7681
Beginner Level 2
Galaxy Note

It's been happening on mine through the last few updates.  I use a pattern lock.  I'll unlock it, then go to do something and it goes black and locks up. 

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RedDogRabbit
Expert Level 5
Galaxy Note

When you say that you "go do something", do you mean that you went to the kitchen to make coffee or? 

Your device is not supposed to remain unlocked, if you aren't using it. The phone should lock after the screen timeout, or immediately by pressing the Power button. 

 

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instazeropro2023
Beginner Level 2
Galaxy Note

Same thing here; it doesn't happen all the time. When I try to unlock my phone with my fingerprint, it quickly relocks and sends me to the home screen.

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