Ok Samsung seriously? I was just going through some photos and they're showing taken in khazakstan yet the photos are from my home (or close by) outside Toronto (Ontario, Canada so nowhere remotely even close or even same continent as khazakstan!).
This is using my Note 10+ but seems the photos are videocapture photos yet the videos show correct location so why in the h*ll would videocapture photos show as "Almaty Province" on the bottom corner of the photo and then show under details "Uygur District, Kazakhstan".
Nope, using stock camera and gallery apps. Not using any launchers either. I keep most things like this (camera, phone, text message app) using stock Samsung apps.
Please use the link to generate the error report from Samsung Members app so that our team can review the Log Files and will get back to you. In step 5, please select "Application" category. In step 6, Please check "send the system log data".
Gonna send this later today. Got busy and completely forgot but tried it again 5 mins ago with a new video then took a screen capture from that video and still doing it so I'll generate and send the logs this afternoon. I'll reply back once it's sent.
Hi BloodWolfe, Thanks for sending the report. This is the quickest way to reach the concerned team. They probably started analyzing the issue and I hope they will come up with the solution very soon. Have a nice day.
So my brand new Note 20 Ultra does the exact same thing. Samsung you guys need to fix your software! Had nothing to do with resetting network settings on my Note 10+ (cuz it didn't work, neither did factory reset) and now my Note 20 Ultra does the same thing. It's in your software Samsung, please fix this.
My wife's S8 doesn't have this issue but both my Note 10+ and now Note 20 Ultra do. So it's in the software and I don't know if it's the OS but my guess it's either something in the OneUI 2.0 or newer (never happened on my Note 10+ before Android 10 release or its the video/gallery software issue? Either way it's a Samsung issue that really needs to be fixed!
I have been experiencing this for a year plus, but had been dealing with it since using Google Photos to organize my photos I could change the location tags. Now Google doesn't allow location changing for tags assigned by the phone. So now this is really annoying. Any fix Samsung?
Samsung doesn't care,they're incompetent and lazy! Been a problem as mentioned above in my Note 10+ and still an issue on my Note 20 Ultra so clearly they don't give a rats a**.
After this phone I'm done with Samsung. Next phone and next watch (for this and several other long standing unresolved issues) will NOT be Samsung. Even home electronics like monitor, TV, etc. will never be Samsung again and I own a lot of Samsung devices but I'm just sick of them now I'm finally done.
