Hi there, Ricky! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).
You can check the proximity sensor on your phone by dialing *#0*# into the phone keypad to bring up a series of checks. Select the 'Sensor' to make sure they're all working correctly.
Hope this helps! Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. 😊
