S pen disconnected.

[joemariemm]

Does anyone here knows how to fix s-pen's support that keeps on disconnecting?

[SamsungRightCare]

Hey there! Please give us a call via our toll-free hotlines:

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll-free: 1-800-10-726-7864
Globe Toll-Free: 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the device should the cause be determined to be software related (highly subjected for approval). Hope this helps! Stay safe. 🙂

[m00np00l]

Hi Samsung, please find a fix - or at least offer to replace for free if it is a hardware issue. 😔

https://www.gizmochina.com/2021/05/04/samsung-galaxy-note-10-faces-issues-with-s-pen/

[m00np00l]

Nakakalungkot naman na hindi pa rin to resolved for many users 😔

[joemariemm]

Have you experienced same problem po? Nakakasad kasi o rarely use my s pen tapos ganto pa nangyari po. :(

[m00np00l]

Yes. Actually masuwerte lang ako kasi in my case under warranty pa phone ko nun. Pinalitan nila s pen ko sa service center and ok na now. Pero ang mahal din kasi ng bagong s pen - unfair naman to ask customers to buy a new one..

[joemariemm]

That's really sad for my part kasi di na under warranty tong unit ko. Yeah and it's really pricey to.buy a new one.

[m00np00l]

Kung di free di din ako willing magbayad 😅

[joemariemm]

Same. Kaya wala. Tiis nalang. Hehe

[Mike1111]

Ngayon ko lang napansin. Ayaw na rin pala gumana s-pen ng note 10 for air actions.