S Pen disconnected

[jade03]

I have galaxy note 10 plus phone.  I keep getting a notification that says "S Pen disconnected".  And it will not reconnect. 

[Anonymous]

Is s pen connected via Bluetooth?

[mbckl]

Maybe the inbuilt battery is dead?

[SamsungLaura]

Hey @jade03, 

Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further. 

To send an error report:

Samsung Members app > Get help > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.

[jesse06011226]

Mines saying the same

[SamsungLaura]

Hey @jesse06011226, thanks for reaching out. Please send through an error report as mentioned above in the thread for this to be looked into.

[hewo]

Mine is doing the same

[SamsungLaura]

Hey @hewo, please send through an error report as mentioned in the above steps for our team to investigate.