S PEN DISCONNECTED

[margotttt]

I HAVE SAMSUNG NOTE 10 FOR 1 YEAR AND 5 MONTHS. LATELY I'VE NOTICED THAT MY S PEN KEEPS ON DISCONNECTING EVEN I AM NOT USING IT. I TRIED REMOVING AND PLACE IT BACK MANY TIMES AND IT IS STILL NOT WORKING. DO I REALLY NEED TO REPLACE IT INTO NEW ONES OR ITS JUST THERE IS SOMETHING WRONG WITH THE JACK?? HUHUHUHU S PEN I VERY EXPENSIVE TO BUY A NEW ONE. 

[TeamGalaxyRene]

Hey there, Margot! Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).

As for your concern, please ensure that your device's software is up-to-date. This problem is already escalated to higher management, and we seek for your full patience and understanding on this. Thank you. Stay safe. God Bless.

[ibscboi]

Experience this a year ago. No solution from Samsung.

[margotttt]

Sad, i experienced this after updating.

[ibscboi]

Maybe they will give solution in a year or two.

[margotttt]

I received an answer from "ask question" they wanted me to reset the phone. Hmmm..

[ibscboi]

I tried everything and nothing solved the problem. But, you can try.

[Kekok]

You can turn off Air Actions under settings to get rid of that pesky disconnection notice. Currently, there is no solution but to buy new S-Pen. Viva capitalism 😂

[margotttt]

Thats what I did. Diba? They released a new model of S Pen, I guess thats their new tactics to sell the new model. Haayss.. 😆 😆

[ibscboi]

Kaya hindi na rin ako nag note last year.