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05-26-2021 05:48 PM in
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05-26-2021 06:58 PM in
Galaxy NoteHey there! With regards to the S-Pen issue, this has already been escalated to higher management, and that we're currently waiting for Samsung KR to send us a permanent fix to this. We request for your utmost patience regarding this. Thank you and stay safe. 😊
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05-26-2021 07:00 PM in
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05-26-2021 07:02 PM in
Galaxy NoteWe're hoping as well. You're more than welcome. Glad to be of help. 😊
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05-27-2021 07:01 PM in
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05-27-2021 07:09 PM in
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05-27-2021 07:32 PM in
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05-27-2021 07:36 PM in
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05-28-2021 12:32 AM in
Galaxy NoteEnd up they'll advice us to go to the service center, pay for the diagnostics, pay for another S Pen (if they recommend it) but not sure if it will fix the problem, wait for the update pero sa ibang bansa na may same problem katulad ng saatin nag update na sila ng software pero nothing happen.
Even the tech guys don't know how to address the problem. Factory reset, clear cache, reset S Pen, soft reset, reset network settings report error here on samsung member (pero computer generated reply ang makukuha mo) all of those steps didn't help.
My S Pen works perfectly fine but after those darn updates. Security patch, and the Air command application it screwed up my S Pen bye bye air gestures and it won't connect.🤦🤷
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05-28-2021 12:54 AM in
Galaxy Note