Sad

[Llooydiee]

Is anyone here struggling draining battery in samsung galaxy note 10?

[butete]

try setting to safe mode to isolate if still battery drain

[Llooydiee]

Howw?

[TeamGalaxyRene]

Hello Llooydiee,

Thanks for letting us know about your experience with your Samsung Galaxy Note 10 having issues with a fast-draining battery, and we are sorry to hear that.

I feel that you are sad, and we understand it. Being dependable on your beloved Samsung Galaxy Note 10, throughout the years, it has become your constant companion to capture every angle, horizon, place, and person you've met along your travels. If it happens to my device, I'll be sorrowful too and get worried.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

Step 4. Restart your device.

Similar to what I've been providing to optimize the use of their battery, you may check it out below.

Diagnose your phone using Samsung Members

Step 1. Open the Samsung Members app and tap “Support”.

Step 2. Tap “View tests”.

Step 3. Tap “Test all” to start Diagnostics. Or you may select only an individual test "Battery" to check if there is something wrong with it.

https://www.samsung.com/ph/support/mobile-devices/how-to-use-samsung-members-diagnostics/ 

Battery Life Optimization

Battery life can be affected by various factors, such as device settings, environment, and usage patterns. Understanding these factors and using the settings will help you use the battery more efficiently and for a longer period of time.

Step 1. Go to ‘Battery and device care' in ‘Settings’.

Step 2. Tap ‘Optimize now’ to check apps with high background battery usage.

If the issue persists, you may bring your device to the nearest Samsung Authorized Service Center in your area. Rest assured that your device will undergo an assessment to pinpoint the root cause of the issue. They may guide you and offer solutions to restore it.

https://www.samsung.com/ph/support/service-center/

or book an appointment with the Samsung Members app as follows:

Support > Book an appointment to set one.

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.

Stay safe and have a nice day ahead! Thanks for contacting Samsung.

[Llooydiee]

My battery said weak but i replaced my battery last day when i see in diagnostic they say my battery is weak 3500 is typical