Original topic:

Samsung Fee Bug

(Topic created on: 05-09-2021 01:56 PM)
Manikar
Active Level 6
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Galaxy Note
 
 image
 
 It keep saying this ( i have been trying for couple of weeks still says take up to 1 day)
 
 I have tried uninstalling samsung free updates reinstalled while clearing data and cache and logged in and out of samsung account and its still the same on newer version of samsung free.
 
 Samsung please fix this issue. Now i can use samsung free for news.
1 Comment
Valeriya
Moderator
Moderator
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Galaxy Note

Hi, I suggest you please generate an error report by using the following: Please use the Samsung Members app to generate the error report by using the below link so that the team can review the Log Files. In step 5, please select the "Application" category.

In step 6, Please check "send the system log data". https://www.samsung.com/ca/support/mobile-devices/samsung-members-how-to-submit-an-error-report/

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